Seray Privacy Policy
Last updated: October 9, 2026
Seray is a campus events, clubs, and student-connection app from ThriveWell Together (“we,” “us”). This policy describes the information we collect when you use the Seray mobile app and this website, how we use it, and the choices you have.
Information we collect
We collect the following when you create and use a Seray account:
- Name and email address. Required to create an account. We use your school email to verify you are a student and to let friends find you if they search that email.
- User ID. An account identifier assigned when you sign up.
- Profile and onboarding answers. Interests, academic level, major, and optional community or identity answers you choose to share so we can recommend events and clubs. Those optional answers can include race or ethnicity, LGBTQ+ identity, faith, disability, health-related background, or financial background (for example, Pell Grant / low-income). You can skip those questions.
- Daily check-in answers. How connected you feel, who you have spent time with, and what would help next.
- Feedback. Optional comments and ratings you submit in the app.
- Friends and event attendance. Friend requests and who marked themselves as going to an event.
- Saved clubs and events, and in-app activity. Items you save or follow, app opens, and taps on outbound club or event links. We use this to personalize the app and to show club admins aggregate engagement.
- Photos. If you are a club admin, cover photos you add to events are stored with the event.
- Club information you submit. If you apply to manage a club or post an event, we store the details you enter.
We do not collect your phone number, precise location, device advertising ID, payment card details, or your phone’s address book. Event reminders are scheduled on your device. Calendar access is used only to add an event you choose.
How we use information
- Create and maintain your account
- Recommend events, clubs, and skill challenges
- Show friends and who is going to events
- Operate club-admin tools and basic product analytics
- Respond to feedback and keep the service working
We do not sell your personal information. We do not use it for third-party advertising or tracking across other companies’ apps or websites.
How we share information
We store and process account data with Amazon Web Services (Cognito, AppSync, and related databases) so the app can run. Other students may see your display name if you are friends or if you mark yourself as going to an event. Club admins can see engagement related to their club (for example, that a student saved an event), not your onboarding health or identity answers.
We may disclose information if required by law or to protect the safety of users or the service.
How long we keep information
We keep account information until you delete your account. You can delete your account in Seray under Profile → Account. After deletion, we remove or de-identify personal data except where we must keep a limited record (for example, to complete a deletion request or meet a legal obligation).
Your choices
- You can skip optional onboarding community questions.
- You can edit your name and interests in the app.
- You can decline friend requests and choose not to mark yourself as going.
- You can delete your account at any time.
Children
Seray is for university students. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact
Questions about this policy or your data: use Feedback in the Seray app (Profile), visit Support, or email thrivewelltechnology@gmail.com.
Changes
We may update this policy as Seray changes. The “Last updated” date at the top will change when we do. Continued use of the app after an update means you accept the revised policy.